Privacy policy

It is possible for you to use our website without providing your personal data. However, if you wish to use certain services from our company via our website, or if you book a journey via our website, it may be necessary to process personal data. If it becomes necessary to process personal data and there is no legal basis for this processing (e.g. a contractual agreement), we will ask for your consent.

This privacy notice provides you with information about the data we collect from you, the way we use it and how to revoke your consent to the use of your data.

  • Who is responsible for collecting and processing data?

DB InfraGO AG, Theodor-Heuss-Allee 7, 60486 Frankfurt am Main collects and processes your data as the data controller. The appointed privacy officer is Ms Chris Newiger. If you have any questions or suggestions regarding data protection at, please contact:

Natalie Klein
Stakeholdermanagement, I.NI-SO-T 4
Salomonstr. 21
04103 Leipzig

What data do we collect, and why and how do we process it?

We collect and process your data only for specific purposes. These purposes may relate to technical requirements, contractual obligations or specific user requests.

For technical reasons, we must collect and store certain data when you visit These data include, for example, the date and duration of your visit, the web pages you used, the identification data of your browser and operating system and the website from which you came to visit us.

This concerns the following individual features:

Editor login:
Editors can log in to the editors‘ area at with the login details assigned to them. To enable login, the username is stored. The legal basis for this is Article 6 (1) (b) of the General Data Protection Regulation (GDPR) in conjunction with Section 26 of the German Federal Data Protection Act (Bundesdatenschutzgesetz).

Contact options:
You have the option to contact us. You can do so by telephone and also by e-mail or using the contact form.

If you send us an enquiry by e-mail, we will store the information you provide in the enquiry form, including the contact details you supply there, to process your enquiry and in case we have any follow-up questions. When it is no longer necessary to store your enquiry, we will delete it.

Legal basis for data processing:
To the extent that we have obtained your consent to process personal data, the legal basis is Article 6 (1) (a) GDPR.

If we process personal data that is required in order to perform a contract that we have signed with you, then the contract is the legal basis in accordance with Article 6 (1) (b) GDPR. Article 6 (1) (b) GDPR also applies to processing operations that are required in order for us to take steps before a contract is entered into; for example, in the event of enquiries relating to our products or services.

If our company is subject to a legal obligation that requires us to process personal data – such as a tax obligation – then the legal basis for processing is Article 6 (1) (c) GDPR.

In order to ensure the continuous improvement of our content, we store and analyse pseudonymised usage data from online activities. The legal basis for this is Article 6 (1) (f) GDPR.

Do we share your data with third parties?

We share your data with third parties only when you have given your express consent or on the basis of a statutory requirement.
Data will not be transferred to third countries outside the EU/EEA or to an international organisation unless appropriate guarantees have been provided. These include EU standard contractual clauses and an adequacy decision by the European Commission.

How long do we store your data for?

We store your data only for as long as is necessary to fulfil the purpose for which the data was collected (for example in the context of a contractual relationship), or to comply with statutory requirements. Thus, in the context of a contractual relationship, we will store your data at least until full and final completion of the contract. The data will then be retained for the duration of the legal retention periods.

What rights do users of have?

You can request information as to what personal data pertaining to you is stored. You can request us to correct, delete or restrict the processing of (block) your personal data, provided these actions are permitted by law and in compliance with existing contractual conditions. You have the right to file complaints with a supervisory authority. The supervisory authority responsible for DB InfraGO AG is: Der Hessische Datenschutzbeauftragte (Hesse Data Protection Commissioner) Postfach 31 63 65021 Wiesbaden  
You have the right to the portability of data that you have provided to us on the basis of consent or a contract (data portability). If you have given us consent to process your data, you can withdraw this consent at any time, using the same method that you used to give your consent. Any processing of your personal data that took place from the time at which you granted your consent until the time at which you withdrew it will be considered to have been lawful.

You have the right to object, on grounds arising from your particular situation, to the processing of your personal data based on our overriding legitimate interest or where it is necessary for the performance of a task carried out in the public interest. To exercise this right, simply send a letter to DB InfraGO AG Susann Holtorp, Specialist Advisor for Communications, Grosser Brockhaus 5, 04103 Leipzig, Germany or an e-mail to

When are cookies used?

Cookies are small text files used to store personal data. Cookies may be sent to this website when it is visited, allowing the user to be identified. Cookies help make using web pages easier for users. We differentiate between cookies that are essential to the technical functions of the website and those that are non-essential.

We want to give you the option of making an informed decision for or against the use of cookies that are not essential to the technical functions of the website. Please note that rejecting cookies designed for advertising purposes means that any advertising you receive will not be as accurately tailored to your interests as would otherwise be the case. However, you will still be able to make full use of the website.

We inform you here about how and to what extent cookies are used on our site: It is generally possible to use while disabling non-technical cookies. This means that you can prevent browser tracking by cookies (do not track, tracking protection list) or block storage of third-party cookies. In addition, we advise you to regularly check the cookies saved on your device unless you have set your device to accept all cookies. Please note that, if you delete all cookies, you are also deleting any opt-out cookies, meaning that you must opt out again.

Cookies that are essential for use of the website: Session cookie

A session cookie stores a randomly generated unique identification number, the session ID. This is required in order to tell the website whether the user is logged in. The session cookies used on are deleted from the server when you end your session.

Use of website analytics

On this website, data is collected and stored using the web analytics software XXX on the grounds of our legitimate interest in statistically analysing user behaviour for website improvement and marketing purposes in accordance with Article 6 (1) (f) GDPR. Pseudonymised user profiles may also be created and analysed for this purpose. This may involve the use of cookies. Cookies are small text files that are stored in the local cache of the internet browser of the website visitor. Among other things, cookies facilitate the recognition of the internet browser.

The information generated using the cookie and stored in the pseudonymised user profile is not used to personally identify visitors to this website, nor is it combined with any personal data about the individual behind the pseudonym.

If you do not agree to the storage and analysis of this data about your visit, you can refuse permission to store and use this data at any time with a single click. If you choose to do so, an opt-out cookie will be stored in your browser, meaning that BahnX will not collect any session data.

Please note that, if you delete all cookies, you are also deleting the opt-out cookie, meaning that you must opt out again.

It is generally possible to use without cookies that serve non-technical purposes. This means that you can prevent browser tracking by cookies (do not track, tracking protection list) or block storage of third-party cookies.
In addition, we advise that you check and delete saved cookies regularly, unless you expressly wish them to be used.

Updates to our data privacy information

We update our privacy notice whenever there are changes to functions or legislation. For this reason, we recommend that you refer back to our privacy notice at regular intervals. In cases where your consent is required or where parts of our privacy notice involve provisions of the contract we have with you, the changes will only take place with your agreement.